Our Privacy Principles

Pro DJ HQ adopts and is bound by the National Privacy Principles (NPPs) in the Privacy Act 1988 (the Act). We have put in place internal policies and procedures to ensure that personal information that we collect, store, use and disclose is dealt with in accordance with the NPPs. You can see the full text of the NPPs online at www.privacy.gov.au.

PERSONAL INFORMATION GATHERED BY PRO DJ HQ

Information provided directly by you (online and in store) as a primary way to contact you regarding any purchase or matter. Automatic information obtained by cookies on occasions. Email addresses as provided by you to maintain communication and obtain updated news and special deals notices.

DISTRIBUTION OF INFORMATION GATHERED

Your Privacy is at the forefront of our priorities and at no time will we provide account details or payment information to a third-party vendor, unless with your strict consent and it is required to process your order.

Direct marketing

We may conduct marketing activities via email, telephone, SMS, Instant message, mail, or any other electronic means. We may also market our products to you through third party channels (such as social networking sites). We will always let you know that you can opt out from receiving our third party or social media third party marketing offers.

Resolving your Privacy Issues

If you have a complaint about how we handle your personal information, we want to hear from you. You are always welcome to contact us by filling out the Contact Us form, by postal mail, over the phone, or in person at our North Rocks' showroom.

We are committed to resolving your complaint and doing the right thing by our customers. Most complaints are resolved quickly and we take your enquiries seriously.

Contact Us

If you have any comments, suggestions or questions in relation to privacy, please contact us using the Contact Us page.